FAQs

1. How can I place an order?

✅ Visit our website: www.mrexcusemecollection.com.
✅ Select your favorite items and add them to the cart.
✅ Proceed to checkout and fill in your details.
✅ Confirm your order and make the payment (if required).
✅ You will receive an order confirmation via WhatsApp or Email.

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2. What are the delivery charges?

🚚 Standard Shipping Fee: [Insert Amount] (if applicable).
💰 Free Shipping: Available on orders above [Insert Amount].

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3. How long does delivery take?

📦 We deliver orders within 2 to 5 working days across Pakistan.

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4. How can I track my order?

Once your order is shipped, we will send you a tracking number via WhatsApp or Email, which you can use to track your parcel.

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5. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, you can request a return or refund within 7 days. Simply contact us via:
📩 Email: [Insert Email]
📱 WhatsApp: [Insert WhatsApp Number]

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6. Do you offer a money-back guarantee?

Yes! If you receive a damaged product or the wrong item, we provide a full refund or exchange.

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7. Can I return an item if I change my mind?

Unfortunately, we do not accept returns for change of mind. Returns are only allowed for damaged or incorrect items.

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8. What payment methods do you accept?

💳 Cash on Delivery (COD)
💳 Bank Transfer / JazzCash / Easypaisa (if applicable, insert details)

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9. Do you ship internationally?

Currently, we only deliver within Pakistan. International shipping is not available at the moment.

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10. How can I contact customer support?

For any queries, feel free to contact us:

🌐 Website: www.mrexcusemecollection.com
📩 Email: hassanstudio9@gmail.com
📱 Instagram:https://www.instagram.com/mrexcusemecollection/
📱 Facebook: https://www.facebook.com/people/Mr-Excuse-Me-Collection/61553777998732/
📱 TikTok:https://www.tiktok.com/@waseem.hassan.she
📱 YouTube:https://www.youtube.com/@HassanStudio1

We are here to assist you! 😊✨